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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,192 reviews, last reviewed 6th Mar 2026

16% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always great service in Edinburgh. Always great service in Edinburgh. June was helpful as usual and it was nice to meet the new addition to the team-Abbie was very friendly Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Friendly, Fair, Efficient.

Good service, competitive saying rates, friendly staff. Reviewed on: 29th August 2025

Great, Local, Service

Very friendly and efficient - I felt line the staff really care about providing a great service. Reviewed on: 29th August 2025

Nice, Friendly, Helpful

Ladies at the counter always very helpful, they always remember when I come in. Reviewed on: 29th August 2025

Trustworthy, Reliable, Institution

Friendly, Information, Professionalism. Reviewed on: 29th August 2025

Nice, Friendly, Kind

Natalie was very nice and helpful get my new account. Reviewed on: 29th August 2025

Very friendly and great service.

It was all I could ask for. Very helpful explained all about the savings ISA that I was interested in. Reviewed on: 29th August 2025

Considerate, Knowledgeable, Quick

Great staff in the Edinburgh branch. Reviewed on: 29th August 2025

Helpful, Quick, Kind

Quick and helpful. Caring to help me review my accounts. Helpful service. Reviewed on: 29th August 2025

In branch service review

Booked appointment to review my accounts, I will bring my wife. Nice staff. Reviewed on: 29th August 2025

Good

We have lost our local branch, We need more branch's. Reviewed on: 29th August 2025

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