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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3180 reviews)

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4.89

Based on 3,180 reviews, last reviewed 4th Mar 2026

21% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Evhvvjgdfv gfhff great. Evhvvjgdfv gfhff great. Grfhyvg. Cfdfhffgh Reviewed on: 4th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3180)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Efficient and helpful

I like the face to fae contact that is available in Galashiels. Reviewed on: 29th August 2025

Very helpful and essential for your money securities.

The staff are very cheerier and helpful. Reviewed on: 29th August 2025

Extremely Helpful

Personal service is key and member of staff helpful and approachable - something I find on each visit. Reviewed on: 29th August 2025

Good Solid Faultless

Nice friendly attention, bigger premises. Reviewed on: 29th August 2025

Family, Friendly and Helpful

Good experience every time, staff friendly and helpful. Reviewed on: 29th August 2025

Excellent, Efficient, Friendly

Professional, efficient and friendly. Reviewed on: 29th August 2025

Efficient and Friendly

Very smooth - No obvious need for improvement. Reviewed on: 29th August 2025

Excellent customer service

Excellent customer service, I really appreciated the reminder call about the options available for my funds in a bond which had matured. Audrey was polite and helpful, providing clear guidance on next steps. Reviewed on: 28th August 2025

Excellent service

I have used telephone service on numerous occasions and always feel informed and supported with any questions. Highly recommend SBS for service and staff for customer service. Reviewed on: 27th August 2025

SBS support makes Managing finances straightforward.

Managing finances is not always straightforward. A mix of ISAs, Bonds, and savings accounts can lead to a little confusion in terms of what can be opened, transferred and managed in any particular time window. The customer services support not only oils the machinery and process to meet customer needs, but on a personal level made the interaction a pleasure. Reviewed on: 26th August 2025

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