Smart Money People Logo
Go to business site
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,192 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always great service in Edinburgh. Always great service in Edinburgh. June was helpful as usual and it was nice to meet the new addition to the team-Abbie was very friendly Reviewed on: 6th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3192)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021
Donald Corbett's avatar
Donald Corbett

Polite and professional

5
Very helpful and polite and knowledgeable. Reviewed on: 31st July 2025

Excellent customer service

5
Very courteous and comprehensive service. Knowledgeable and friendly staff. Reviewed on: 31st July 2025

Helpful and friendly

5
Very helpful, approachable, everything explained clearly, very friendly. Reviewed on: 31st July 2025

Fabulously great service

5
Excellent service, accurate information and good communication with the staff. Reviewed on: 31st July 2025

Excellent service with good products

5
Friendly, helpful staff. Good products. Saturday openings would be useful though. Reviewed on: 31st July 2025

In branch service review

5
A great branch with excellent staff. Reviewed on: 31st July 2025

Quick, easy, friendly

5
Always a good experience in the Aberdeen branch. Reviewed on: 31st July 2025

In branch service review

5
My wife and I came to top up our cash iSAs.Sophie was very well informed and it was a good experience. Reviewed on: 31st July 2025

Great services

5
I like that they still use passbooks. Reviewed on: 31st July 2025

Efficient, friendly, economical

5
Care and helpfulness of staff in Galashiels. Branch is exceptional. Opening on Saturday would be useful. More branches needed. Advertise your excellent service more. Reviewed on: 31st July 2025

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill