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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,193 reviews, last reviewed 6th Mar 2026

16% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Great service, Friendly, Nice

Staff are polite and do anything for you. Reviewed on: 17th June 2025

Good, Polite, Helpful

Staff are very polite and very helpful. Reviewed on: 17th June 2025

Pleasant, Quick service

Vary happy with my telephone and postal experience. Also with the efficient way you dealt with my application and quickly opened my cash ISA for me. Nothing needs to be improved. Thank you. Reviewed on: 17th June 2025

Quick, Efficient, Helpful

Very quick and helpful, no fuss, very happy thank you. Reviewed on: 17th June 2025

Kind, Easy, Patient

Natalie was very patient and took the time to help us understand everything. Reviewed on: 17th June 2025

A Fine Service

Very happy about every part except the phones. I phoned and was on hold for an hour before getting though. Reviewed on: 17th June 2025

In branch service review

Easy to contact, easy to understand. Decent rates of interest. Reviewed on: 17th June 2025

Efficient, Accessible, Helpful

Accessibly; staff know me ; I can call the branch directly; staff are very helpful and knowledgeable; fact you have physical branches in Scotland. Reviewed on: 17th June 2025

Pleasant, Helpful, Happy

Staff were welcoming and helpful, explained everything clearly. Reviewed on: 17th June 2025

Happy to help

We were very pleased with the staff especially the lady that seen to us. She explained everything as she was going along and we were able to understand her. It was a first class service. Reviewed on: 17th June 2025

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