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Scottish Widows: Pension reviews

Name: Pension
Rating: 1.24 (67 reviews)

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1.14

Based on 67 reviews, last reviewed 21st Oct 2025

No new 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

4 star

3 star

2 star

94%

Latest highest rating:

5

Great customer and digital services Switched all my pensions to my workplace pension with Scottish Widows. Such a smooth process, I was kept well informed throughout. Their app is great,... Read more Reviewed on: 12th January 2022

Latest lowest rating:

1

Scottish widows lost over 38K in one year of my har... Scottish widows lost over 38K in one year of my hard earned pension without consultation or information Reviewed on: 21st October 2025

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About this product

Scottish Widows pension reviews written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Scottish Widows pension reviews to find out what life at Scottish Widows is really like. If you hold this pension, we'd love you to write an honest review here too!

Scottish Widows Pension reviews (67)

Review of the Scottish Widows, Pension:

Minus stars given....DO NOT use Scottish Widows

Minus stars given....DO NOT use Scottish Widows, if you want easy access to your own money as stated in previous reviews or in my case if you need to pay for a loved ones funeral. My mum paid into a pot to pay for her funeral in the innocent belief it would help her family out when she departed this life but we have now been ruthlessly placed into debt during the cost of living crisis by Scottish Widows, who will not release my mums money to pay for her funeral as stated in her last will and testament! This is blatantly going against a legal document, please do not use Scottish Widows at all, for anything unless you don't want easy access to your own hard earned money or to simply stay out of debt for trying to follow a loved ones last wishes. Now we are in debt until we manage to save up for probate...which then takes months to get. From this experience with this shoddy company, I will certainly never use them. I'd be better off if my mum had kept her money under her mattress, at least then I wouldn't be in debt, with no end in sight for months. This company needs investigating and placed under the same level of scrutiny as it's mislead customers are. I am mourning the loss of my mum and this all adds to the anxiety. I wonder if they would like to go through the awful experience of dealing with a company who refuse to part with other peoples money at a time when you need all the help you can get. Reviewed on: 21st July 2023

Great Eco Product

I got pension 25 years ago and it slowly rose in value, with climate change it surged nearly 25% this year. Ethical investing pays. Reviewed on: 9th October 2021

Very poor in all aspects.

I have two pensions. One with Scottish Widows (Clerical Medical), the other with Aviva. In comparison, SW/CM were exceptionally poor on all fronts, when compared with the competition. Over 20 years their investment return was a fraction of others, their record keeping and sharing of investment data is secretive, and suspiciously absent, and now their customer service provides delays and lip service. Mark Radin. Reviewed on: 28th September 2020

Par Excellence

First class customer service, clear honest transactions, future advice and transparency. Options discussed, and a tailor made service to meet your needs. Reviewed on: 4th February 2019

Don't waste your money

Dug meat company don't waste your time or your money with a company which does not invest in its staff or technology. Lloyds banking group try to run this as a bank and do not invest any time or resources into this once successful firm Reviewed on: 17th July 2018

Straight forward

Nice clear website and communications from this company Reviewed on: 5th September 2016

Distressing

I was persuaded by an advisor at Lloyds TSB to start a pension with Scottish Widows. At the time I could barely afford it but it seemed sensible to start saving for my pension. A couple of years later I was horrified to discover that there was now half the money that I had saved in the account. I was upset that money I had struggled to save had been halved. I stopped payments and rang Scottish Widows who told me that there was nothing that I could do about it as it was a risk I took when I took the policy out. In the great scheme of things it was a relatively small amount of money, but money that I could ill afford to lose. Reviewed on: 29th August 2015

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