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Scratch & Patch: Pet insurance reviews

View other Scratch & Patch products
4.76
Based on 289 reviews, last reviewed 14th Oct 2025
83% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
9%
See only 3 star reviews
1%
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1%
See only 1 star reviews
3%

Latest highest rating:

5

I made a claim and it was paid within days of submit... I made a claim and it was paid within days of submitting the claim - quick easy and efficient Reviewed on: 14th October 2025
kara belmont's avatar
kara belmont

Latest lowest rating:

2

Wasn’t easy to go through quote but did get enough i... Wasn’t easy to go through quote but did get enough info about the product. I would prefer a bit more coverage but I haven’t had to claim yet Reviewed on: 26th September 2025
Dean t's avatar
Dean t
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About this product

Scratch & Patch offer pet insurance policies to cover dogs and cats.

There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If you insure more than one pet with Scratch & Patch, you can get a discount.

Scratch & Patch pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Scratch & Patch before, you can also leave a review and share your experience.

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Scratch & Patch Pet insurance reviews (289)

Never had to use policy for couple years but my pet...

5
Never had to use policy for couple years but my pet has got cancer and had few operations and recently had to use policy and Scratch Patch as been amazing in this process Reviewed on: 24th July 2025
Tony's avatar
Tony

Quick response to my claim and paid out within a...

5
Quick response to my claim and paid out within a week Reviewed on: 24th July 2025
Marie H's avatar
Marie H

Best Price Around.

5
Easy to set up and best price around. Reviewed on: 24th July 2025
Louise's avatar
Louise

Very good value for money and the operators are alwa...

5
Very good value for money and the operators are always helpful Reviewed on: 24th July 2025
Karen R's avatar
Karen R

I've only had to claim once in 8 years.

5
I've only had to claim once in 8 years. Scratch and Patch were empathetic, helpful and gave excellent customer service. Reviewed on: 24th July 2025
Anne C's avatar
Anne C

Great price with amazing value.

5
Great price with amazing value. Added extras such as news letters and updates Reviewed on: 24th July 2025
TBS's avatar
TBS

My dog had a fatty lump,

5
My dog had a fatty lump, used the phone vet to discuss went to our own vet and discussed the options suggested by the Insurer vet. Had the lump removed and finished treatment. Submitted claim no problems and full claim minus waiver paid out within 10 days Reviewed on: 24th July 2025
Keith L's avatar
Keith L

Helpful and friendly

5
Helpful and friendly when I had to change some details on my policy Reviewed on: 24th July 2025
Linda A's avatar
Linda A

Great product at a fair price

5
Great product at a fair price, delivers on what I expect for my Dog and gives peace of mind that she's covered. for the unexpected. Reviewed on: 24th July 2025
Ian B's avatar
Ian B

Excellent friendly service value for money and quick...

5
Excellent friendly service value for money and quick and easy claims process Reviewed on: 24th July 2025
Jo's avatar
Jo

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