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Scratch & Patch: Pet insurance reviews

View other Scratch & Patch products
4.76
Based on 289 reviews, last reviewed 14th Oct 2025
80% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

I made a claim and it was paid within days of submit... I made a claim and it was paid within days of submitting the claim - quick easy and efficient Reviewed on: 14th October 2025
kara belmont's avatar
kara belmont

Latest lowest rating:

2

Wasn’t easy to go through quote but did get enough i... Wasn’t easy to go through quote but did get enough info about the product. I would prefer a bit more coverage but I haven’t had to claim yet Reviewed on: 26th September 2025
Dean t's avatar
Dean t
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About this product

Scratch & Patch offer pet insurance policies to cover dogs and cats.

There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If you insure more than one pet with Scratch & Patch, you can get a discount.

Scratch & Patch pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Scratch & Patch before, you can also leave a review and share your experience.

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Scratch & Patch Pet insurance reviews (289)

Insurance

5
No issues so far - one claim made which was done without issue Reviewed on: 25th July 2025
Matt G's avatar
Matt G

So easy and efficient to deal with

5
So easy and efficient to deal with Reviewed on: 25th July 2025
Karl u's avatar
Karl u

I had bought the insurance for my 2 golden retriever...

4
I had bought the insurance for my 2 golden retrievers and you were way cheaper than the other companies Reviewed on: 25th July 2025
Noel M's avatar
Noel M

Met claim swiftly without question

5
Within a few days of opening my policy, one of my cats needed vet treatment, and my claim was honoured without question. More recently, following a year without a claim, my premium (previously adjusted due to a substantial claim) was reduced back to standard. I find them very fair. Reviewed on: 25th July 2025
Susan P's avatar
Susan P

Amazing value for money

5
Easy to use, amazing value for money Reviewed on: 25th July 2025
Lisa L's avatar
Lisa L

Great prices and excellent cover

5
Great prices and excellent cover Reviewed on: 25th July 2025
Georgie B's avatar
Georgie B

Very friendly staff- are well trained and knowledgea...

4
Very friendly staff- are well trained and knowledgeable about insurance policies. Reviewed on: 25th July 2025
Jo 's avatar
Jo

Friendly staff and excellent price comparison.

5
Friendly staff and excellent price comparison. Reviewed on: 25th July 2025
Kim H's avatar
Kim H

Fantastic service

5
Absolutely fantastic service: I had to make a claim for my GSD Harley. The forms online were easy to complete & everything was resolved within a few weeks. The policy I have has fabulous cover at a really good price. Reviewed on: 25th July 2025
Sallly 's avatar
Sallly

Very good price

5
Easy to use very good price , no fuss with this company Reviewed on: 24th July 2025
Lee Higgins's avatar
Lee Higgins

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