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Scratch & Patch: Pet insurance reviews

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4.76
Based on 275 reviews, last reviewed 18th Sep 2025
23800% increase in 5 star reviews
in the past 90 days
800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Never had any issues with the pet insurance Never had any issues with the pet insurance Reviewed on: 18th September 2025
karen marshall's avatar
karen marshall

Latest lowest rating:

1

Read the small print I have never claimed and when I had to make a claim for my dogs tooth to be extracted was told only cover if she had been in an accident. Reviewed on: 15th September 2025
Christine J's avatar
Christine J
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About this product

Scratch & Patch offer pet insurance policies to cover dogs and cats.

There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If you insure more than one pet with Scratch & Patch, you can get a discount.

Scratch & Patch pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Scratch & Patch before, you can also leave a review and share your experience.

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Scratch & Patch Pet insurance reviews (275)

Amazing value for money

5
Easy to use, amazing value for money Reviewed on: 25th July 2025
Lisa L's avatar
Lisa L

Great prices and excellent cover

5
Great prices and excellent cover Reviewed on: 25th July 2025
Georgie B's avatar
Georgie B

Very friendly staff- are well trained and knowledgea...

4
Very friendly staff- are well trained and knowledgeable about insurance policies. Reviewed on: 25th July 2025
Jo 's avatar
Jo

Friendly staff and excellent price comparison.

5
Friendly staff and excellent price comparison. Reviewed on: 25th July 2025
Kim H's avatar
Kim H

Fantastic service

5
Absolutely fantastic service: I had to make a claim for my GSD Harley. The forms online were easy to complete & everything was resolved within a few weeks. The policy I have has fabulous cover at a really good price. Reviewed on: 25th July 2025
Sallly 's avatar
Sallly

Very good price

5
Easy to use very good price , no fuss with this company Reviewed on: 24th July 2025
Lee Higgins's avatar
Lee Higgins

Never had to use policy for couple years but my pet...

5
Never had to use policy for couple years but my pet has got cancer and had few operations and recently had to use policy and Scratch Patch as been amazing in this process Reviewed on: 24th July 2025
Tony's avatar
Tony

Quick response to my claim and paid out within a...

5
Quick response to my claim and paid out within a week Reviewed on: 24th July 2025
Marie H's avatar
Marie H

Best Price Around.

5
Easy to set up and best price around. Reviewed on: 24th July 2025
Louise's avatar
Louise

Very good value for money and the operators are alwa...

5
Very good value for money and the operators are always helpful Reviewed on: 24th July 2025
Karen R's avatar
Karen R

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