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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

I have saved with Shawbrook for many years.

5
I have saved with Shawbrook for many years. Their service has been efficient friendly and profitable! Reviewed on: 22nd March 2025

Easy simple all online no fuss.

4
Easy simple all online no fuss. Communication good Reviewed on: 22nd March 2025

Online account is easy to navigate.

5
Online account is easy to navigate. There are a good range of products available at competitive rates & I was notified in plenty of time when my investment was about to mature. Shawbrook offered a suite of options for next steps at maturity, which helped me to decide on what my preference would be. Reviewed on: 22nd March 2025

Efficient and Friendly Service

5
The staff are efficient and friendly to deal with and the website easy to negotiate. Reviewed on: 22nd March 2025

Ever cagey about awarding 'excellent', but.......

4
I never on principle vote for 'excellent' &c, but am very satisfied with what you offer. Reviewed on: 22nd March 2025

Easy interface, good interest rates.

5
Easy interface, good interest rates. Reviewed on: 22nd March 2025

Good rates on savings.

5
Good rates on savings. prompt replies to any queries using the secure messaging service Reviewed on: 22nd March 2025

highly competitive & competent request handling

5
highly competitive & competent request handling Reviewed on: 22nd March 2025

Easy online cash ISA with great interest rate.

5
I opened a cash ISA with Shawbrook in 2023. The rate was very competitive and it was incredibly easy to do online. I also asked them to arrange transfer from an existing ISA with another provider. All completed without fuss. Excellent comms and the customer service was excellent on the one instance I had to phone. Can’t fault them. I took out another ISA with them when the first one matured because of the competitive rates and the simplicity of doing it. Reviewed on: 22nd March 2025

Super Bank at Shawbrook

5
i have found Shawbrook to be a very good bank with good rates of interest and a fair easy to use bank Reviewed on: 22nd March 2025

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