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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2758 reviews)

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4.81

Based on 2,758 reviews, last reviewed 11th Aug 2026

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Withdrawal Withdrawals are a bit slow however overall I'm pleased with the service Reviewed on: 11th August 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2758)

Easy savings

Easy to use. Consistently goos rates. Reviewed on: 21st March 2025

Competitive interest rates

Always been quick and easy to set up new accounts, with good interest rates on offer. Reviewed on: 21st March 2025

Great Customer Service

Easy to navigate web-site and have found customer advisers to be very helpful and answer calls promptly. Reviewed on: 21st March 2025

Superior Shawbrook

People are fed up talking to a Chatbot or other Ai device so it is refreshing to telephone Shawbrook. Very helpful and experienced staff provide a comprehensive telephone service. Thank you Shawbrook. Reviewed on: 21st March 2025

Numerous choices of savings accounts available.

Numerous choices of savings accounts available. Questions always answered clearly and detailed. Informative newsletter. Reviewed on: 21st March 2025

Good customer service and savings rates

I’ve contacted their customer services a few times and, while not always the fastest to reply, they have been very helpful and answered my queries completely. Their savings rates are good too so I think I’m getting good value for money. Reviewed on: 21st March 2025

Shawbrook is great

I have saved and invested with Shawbrook bank for a good number of years and have found its website easy to navigate and its products always competitively priced. No complaints at all. On the few occasions I have had to ring the staff are always polite and helpful. Reviewed on: 21st March 2025

Satisfaction with the ease I can control my account

Satisfaction with the ease I can control my account Reviewed on: 21st March 2025

I found trying to log in on a phone very trying.

I found trying to log in on a phone very trying. Reviewed on: 21st March 2025

Helpful customer service

Helpful customer service - no long hold listening to silly music waiting to be connected! Reviewed on: 21st March 2025

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