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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

I have had little reason to contact Shawbrook direct...

I have had little reason to contact Shawbrook directly but on the occasions when this was necessary the attention given quickly resolved any difficulty. The bank is good at keeping in touch with regular email contact to explain or remind of future changes so that I am always up to date with my accounts. I would have no hesitation in recommending Shawbrook to family or friends. Reviewed on: 20th March 2025

Have invested with Shawbrook Bank for 2 years, alway...

Have invested with Shawbrook Bank for 2 years, always excellent prompt service and highly recommended. Reviewed on: 20th March 2025

Used them for a number of year for savings accounts...

Used them for a number of year for savings accounts with good savings rates Reviewed on: 20th March 2025

Amazing customer service.

Amazing customer service. Good i Reviewed on: 20th March 2025

Simple navigation of Shawbrook Bank website

Simple navigation of Shawbrook Bank website Reviewed on: 20th March 2025

ON time and the Money, good clear all round especial...

ON time and the Money, good clear all round especially customer service. Reviewed on: 20th March 2025

Good rate and easy to use.

Good rate and easy to use. On line steps to invest the money was easy to use and very easy to follow. We were kept informed and updated when needed. Reviewed on: 20th March 2025

Always produce what is expected with no dramas

Always produce what is expected with no dramas Reviewed on: 20th March 2025

Ease of use website with top interest rates

Ease of use website with top interest rates Reviewed on: 20th March 2025

Hassle free application process and best 1 year fixe...

Hassle free application process and best 1 year fixed rate on the market at that time. Reviewed on: 20th March 2025

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