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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.88 (2702 reviews)

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4.88

Based on 2,702 reviews, last reviewed 10th Mar 2026

85200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Safe and good investment. Safe and good investment.we will continue this year Reviewed on: 10th March 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2702)

Simply the best!

My requirements for savings are simple, security, ease of setting up an account with a favourable interest rate - Shawbrook Bank! Reviewed on: 20th March 2025

Overall very good value and competitive rates.

Overall very good value and competitive rates. An app would help immensely in making access and communication easier. Reviewed on: 20th March 2025

We have 2 accounts with them !!

We have 2 accounts with them - that says it all Reviewed on: 20th March 2025

My time with the bank.

Good experience with this bank., they have always informed me promptly about interest changes and paid my interest on time. Reviewed on: 20th March 2025

I had really bad experience with Shawbrook bank.

I had really bad experience with Shawbrook bank. I have rang them for transfer of ISA and my phone was disconnected by their representative 3 times and when I rang forth time and try to raise complaint regarding the service I have received previously , I been told that complaint will be raise and I will received email with reference number. After 3 days when I rang, I found out that no complaint was raise and I have to go through again to finally raise my concern. I have never received that kind of service from any other bank or even other company in my life yet? Appalling service. Reviewed on: 20th March 2025

.customer satisfaction

I have always found the staff very helpful at solving issues that i may of had. Reviewed on: 20th March 2025

Competitive interest rates and user friendly

Product information is clear. Website is easy to navigate. Account was easy to setup. Customer service is accessible and helpful. Interest rates are competitive. Reviewed on: 20th March 2025

Top ISA rates, fixed rates.

Top ISA rates, fixed rates. Good web site. Reviewed on: 20th March 2025

Always a good serviceservice

Always a good service. Friendly staff and messages quickly dealt with. Reviewed on: 20th March 2025

Positive response from Which about Shawbrook Bank.

I am very pleased with Shawbrook Bank especially when I phone Which for advice and always get a favourable response from Which about Shawbrook Bank. Reviewed on: 20th March 2025

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