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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2757 reviews)

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4.81

Based on 2,757 reviews, last reviewed 11th Jun 2026

97% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2757)

This bank is a very easy to use on line...

This bank is a very easy to use on line experience Reviewed on: 20th March 2025

First time invested.

First time invested. Excellent service Reviewed on: 20th March 2025

Loyalty far from rewarded

We got a worse rate as existing customers to what new customers get added to the situation that we were very ill at the time. Shawbrook were very inflexible and beurocratic. Had previously been good but experience was upsetting and stressful. Reviewed on: 20th March 2025

Online Banking

Only used online. Very easy and straightforward. Chosen because they offer some of the best interest rates Reviewed on: 20th March 2025

Good rates and easily managed.

The initial account was easy to set up and the interest rate was very competitive. I have switched accounts a couple of times to get a better rate and the process was easy. Reviewed on: 20th March 2025

Brilliant customer service and great interest rates

Brilliant helpful and knowledgeable staff. Great interest rates and very secure website. They have been proactive in raising easy access interest rate over the years when bank rate rose, whereas other banks have not. Highly recommend them. Can’t fault them. Reviewed on: 20th March 2025

Top drawer service

Excellent service online and on the phone. Sorted out an issue I had with my ISA. Slick easy to navigate their website. Keep up the good work. Reviewed on: 20th March 2025

Friendly, easy to use and good savings rates

My experience with Shawbrook Bank has always been positive, with all of my accounts - easy access, fixed term and ISA. My only reservation is that your savings rates were among the best but have recently been good but not the very best. They still beat the high street banks by a country mile, of course. Reviewed on: 20th March 2025

I have always received good service and above averag...

I have always received good service and above average interest rated Reviewed on: 20th March 2025

Good rates for savings.

Good rates for savings. Always competitive. Reviewed on: 20th March 2025

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