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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2757 reviews)

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4.81

Based on 2,757 reviews, last reviewed 11th Jun 2026

97% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2757)

Helpful and Good Value

When contacting for advice or help i have found the staff very helpful, I have been a customer for many years mainly because the saving rates are always a little higher than High Street Banks and for me that is good value Reviewed on: 20th March 2025

Had no difficulty opening the account.

Had no difficulty opening the account. Reviewed on: 20th March 2025

Good rates and good service

Good rates. Easy to use on line app. Only used telephone service once which was quickly answered and resolved my query quickly Reviewed on: 20th March 2025

Very easy to invest in their ISA's online

Easy to invest in their ISA's and easy to select new ISA rate when renewal comes round. Reviewed on: 20th March 2025

Always had good deals

used shawbrook on and off for a few years, always had a good deal with them Reviewed on: 20th March 2025

Simply the best!

My requirements for savings are simple, security, ease of setting up an account with a favourable interest rate - Shawbrook Bank! Reviewed on: 20th March 2025

Overall very good value and competitive rates.

Overall very good value and competitive rates. An app would help immensely in making access and communication easier. Reviewed on: 20th March 2025

We have 2 accounts with them !!

We have 2 accounts with them - that says it all Reviewed on: 20th March 2025

My time with the bank.

Good experience with this bank., they have always informed me promptly about interest changes and paid my interest on time. Reviewed on: 20th March 2025

I had really bad experience with Shawbrook bank.

I had really bad experience with Shawbrook bank. I have rang them for transfer of ISA and my phone was disconnected by their representative 3 times and when I rang forth time and try to raise complaint regarding the service I have received previously , I been told that complaint will be raise and I will received email with reference number. After 3 days when I rang, I found out that no complaint was raise and I have to go through again to finally raise my concern. I have never received that kind of service from any other bank or even other company in my life yet? Appalling service. Reviewed on: 20th March 2025

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