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Shawbrook Bank: Savings reviews

View other Shawbrook Bank products
4.81
Based on 2,758 reviews, last reviewed 11th Aug 2026
97% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Withdrawal Withdrawals are a bit slow however overall I'm pleased with the service Reviewed on: 11th August 2026
Barry G's avatar
Barry G

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee
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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Review Shawbrook Bank: Savings now

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Shawbrook Bank Savings reviews (2758)

I had really bad experience with Shawbrook bank.

1
I had really bad experience with Shawbrook bank. I have rang them for transfer of ISA and my phone was disconnected by their representative 3 times and when I rang forth time and try to raise complaint regarding the service I have received previously , I been told that complaint will be raise and I will received email with reference number. After 3 days when I rang, I found out that no complaint was raise and I have to go through again to finally raise my concern. I have never received that kind of service from any other bank or even other company in my life yet? Appalling service. Reviewed on: 20th March 2025
jal p's avatar
jal p

.customer satisfaction

5
I have always found the staff very helpful at solving issues that i may of had. Reviewed on: 20th March 2025
Susan B's avatar
Susan B

Competitive interest rates and user friendly

5
Product information is clear. Website is easy to navigate. Account was easy to setup. Customer service is accessible and helpful. Interest rates are competitive. Reviewed on: 20th March 2025
Paul C's avatar
Paul C

Top ISA rates, fixed rates.

5
Top ISA rates, fixed rates. Good web site. Reviewed on: 20th March 2025
Ian p's avatar
Ian p

Always a good serviceservice

5
Always a good service. Friendly staff and messages quickly dealt with. Reviewed on: 20th March 2025
Christine H's avatar
Christine H

Positive response from Which about Shawbrook Bank.

5
I am very pleased with Shawbrook Bank especially when I phone Which for advice and always get a favourable response from Which about Shawbrook Bank. Reviewed on: 20th March 2025
Mrs J's avatar
Mrs J

Near top for interest rates

5
Consistently near the top for isavings nterest rates Reviewed on: 20th March 2025
David M's avatar
David M

5 star combination

5
Brilliant service and great products = winning combination for me!! It’s been a very refreshing change to talk to a human first instead of a chat bot Reviewed on: 20th March 2025
Maria E's avatar
Maria E

An excellent cash ISA provider

5
I have had several cash ISAs with Shawbrook who have always offered competitive interest rates. Management of these accounts online is easy and user friendly. I have also had excellent service when contacting Shawbrook by phone. Reviewed on: 20th March 2025
Stewart and Jennifer Barnes's avatar
Stewart and Jennifer Barnes

As an online provider, Shawbrook Bank offer a safe p...

5
As an online provider, Shawbrook Bank offer a safe place for my investment. Their customer service is excellent and they offer a variety of financial products, keeping up with the markets Reviewed on: 20th March 2025
Julie L's avatar
Julie L

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