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Shawbrook Bank: Savings reviews

4.85
Based on 1,777 reviews, last reviewed 26th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

I would like to transfer an existing isa into the sh... I would like to transfer an existing isa into the shawbrook 1 year fixed rate account, you would think it was straight forward? , not with shawbrook,... Read more Reviewed on: 26th August 2025
Glen Eden's avatar
Glen Eden

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1777)

A good range of competitive savings products.

5
A good range of competitive savings products. Very easy to use website. Reviewed on: 26th February 2024

been with them a few years, great rates as always .

5
been with them a few years, great rates as always and no problems, touch wood. Reviewed on: 26th February 2024

Excellent online savings application and service

5
Excellent online application for savings and easy money transfer but also with very good customer service advisor available on telephone for quick reassurance . Reviewed on: 26th February 2024

Savings rates good

5
Savings rates good, joint accounts possible, access to savings reasonable Reviewed on: 26th February 2024

Excellent rates and service.

5
Excellent rates and service. First time used this bank and not disappointed Reviewed on: 26th February 2024

Excellent service.

5
Excellent service.the rate they offer are very good.telephone service is very good.you won’t hold for long to speak with them. Reviewed on: 26th February 2024

Friendly and thorough customer service

5
Having been almost scammed by a rogue person claiming to be Shawbrook (he used a name Daniel Thomson with email address [email protected]) I double checked online email addresses and telephone numbers for Shawbrook. I then contacted customer services and spoke to a lovely advisor called Yetunde. She was so helpful and explained all the security and further measures taken to set up an account with them. I successfully went on to take out a savings account with them at a good rate and am very happy with their service. Reviewed on: 26th February 2024

High Quality Cash ISA Provider

5
Set up a Cash ISA with Shawbrook Bank in September 2023. The fixed rate was very competitive and it was easy to set up the account. I would use Shawbrook Bank again if their rates remain competitive. Reviewed on: 26th February 2024

Best rate on the market.

5
ISA Savings easy to set up and a great rate. Reviewed on: 26th February 2024

Excellent rates and service

5
Excellent rates and service, very easy to contact Reviewed on: 26th February 2024

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