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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2755 reviews)

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4.87

Based on 2,755 reviews, last reviewed 19th Apr 2026

88% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2755)

Excellent service.

Excellent service. Put your mind at rest when investing Reviewed on: 20th March 2025

Excellent customer experience.

All set up online without problems and in a timely manner. Excellent customer experience. Reviewed on: 20th March 2025

Highly recommend

Although I have an online savings account, the contact from Shawbrook is consistent but not overbearing. Rates are very competitive and the website is user friendly. Reviewed on: 20th March 2025

Top bank

Online saving made easy by professional bank offering top interest rate. Reviewed on: 20th March 2025

Excellent bank

Good rates. Can do what you want online without any problems. Reviewed on: 20th March 2025

Best Savings Bank.

Great choice or accounts, very easy to set up and a real person to speak to when you need to. What a revelation!! Can't praise them enough. Reviewed on: 20th March 2025

Customer service people were extremely helpful and v...

Customer service people were extremely helpful and very knowledgeable about their products. Reviewed on: 20th March 2025

Excellent service and great rates

Excellent service and great rates Reviewed on: 20th March 2025

very very poor customer service when you call them.

very very poor customer service when you call them. Their staff are not very well train and half of the time your query did not get solve on first attempt. Also when you try to contact them via online secure message, your query get answer on more than 5 days. very very poor customer service against Average rate offer on savings. Reviewed on: 20th March 2025

Customer focused

A reliable customer focused company with modern ever changing methods to keep pace in an ever changing world of finance. Reviewed on: 20th March 2025

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