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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2755 reviews)

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4.87

Based on 2,755 reviews, last reviewed 19th Apr 2026

88% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2755)

A real novelty!

Phones answered quickly (a real novelty!). Staff know what they are talking about. Soon sorted out my query. Reviewed on: 29th February 2024

Thumbs up

Very straightforward, good rates, no hassle Reviewed on: 29th February 2024

Easy to Set Up Accounts

Good rates when I was looking and have opened accounts several times over the last few years. Reviewed on: 29th February 2024

Competitive rates for savings.

Competitive rates for savings. Cannot rate other products as not involved. Reviewed on: 29th February 2024

Very user friendly for me, a mature and nervous saver.

Have been saving with Shawbrook for some years now and find them very easy to deal with. Website is very user friendly and Interest rates are very competitive. Reviewed on: 29th February 2024

Attractive Rates

What attracted me to Shawbrook were the competitive interest rates offered and indeed, still keep me with you! The online service matches that of other account providers I use although out of seven providers I find navigating the Shawbrook site the hardest. Finding the latest letter/message isn't easy for me. However, I'm satisfied with the level of professionalism demonstrated and the performance of your banking business to date. Reviewed on: 29th February 2024

Great experience so far

So easy to open an account. Very responsive to my communication. Great value Reviewed on: 29th February 2024

Easy to use online, easy customer service contact wi...

Easy to use online, easy customer service contact with staff who have excellent communication skills. Great rates too. Reviewed on: 29th February 2024

Customer care team is very knowledgeable and helpful

Customer care team is very knowledgeable and helpful Reviewed on: 29th February 2024

Fantastic rates and brilliant customer service

Fantastic rates and brilliant customer service although I don't want them to get too big otherwise they might become like the other large institutions! Reviewed on: 29th February 2024

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