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Shawbrook Bank: Savings reviews

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4.84
Based on 1,779 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J
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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Great savings rates and communication.

5
Great savings rates and communication. Reviewed on: 26th February 2024
Colin's avatar
Colin

Very good service had no problems

5
Very good service had no problems Reviewed on: 26th February 2024
Bruce Hazelwood 's avatar
Bruce Hazelwood

Very easy to use for savings accounts for my wife an...

5
Very easy to use for savings accounts for my wife and I Reviewed on: 26th February 2024
Paul Barber's avatar
Paul Barber

Cash ISA

5
A very competitive rate offered on their cash ISA, which was opened online. All necessary date was clearly available. Reviewed on: 26th February 2024
Malcolm Lewis's avatar
Malcolm Lewis

Very helpful good interest rates

5
Very helpful good interest rates Reviewed on: 26th February 2024
Alan Leach 's avatar
Alan Leach

Quick and easy process - best rate

5
I was looking to open a fixed rate ISA - Shawbrook had the best rate online , account opening was quick and easy. Would definitely recommend Reviewed on: 26th February 2024
Kerenza's avatar
Kerenza

Good rates of interest and pleasant to deal with

4
Good rates of interest and pleasant to deal with Reviewed on: 26th February 2024
Graham Mitchell's avatar
Graham Mitchell

Easy to contact and very professional

5
Easy to contact and very professional Reviewed on: 26th February 2024
Paul T's avatar
Paul T

Cash ISA

5
Cash ISA was easy to create and operate online. Also best interest rate on the market at time of openeing Reviewed on: 26th February 2024
Sudhir Singh's avatar
Sudhir Singh

Brilliant good rates instant response to querries

5
Brilliant good rates instant response to querries Reviewed on: 26th February 2024
B C's avatar
B C

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