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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1777 reviews)

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4.85

Based on 1,777 reviews, last reviewed 26th Aug 2025

98% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

I would like to transfer an existing isa into the sh... I would like to transfer an existing isa into the shawbrook 1 year fixed rate account, you would think it was straight forward? , not with shawbrook,... Read more Reviewed on: 26th August 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1777)

Very poor customer service which is non existent.

Tried to contact customer services by telephone (cut off as soon as connected) Left message for CEO (no reply) emailed twice and had no response. Have withdrawn savings to another bank with customer service. Reviewed on: 2nd August 2023

Happy so far.

I opened an easy access savings account at just over 4.5%. This went smoothly and completed the process on same day with no need to contact customer services. Reviewed on: 27th July 2023

Easy to read and use website

Always look at this website to compare the market Reviewed on: 18th July 2023

Good interest rates

Consistently good rates, easy to use, good communication Reviewed on: 1st June 2023

Happy customer

Great ISA rate, easy to set up - happy customer! Reviewed on: 1st June 2023

Great Savings Rates and very efficient.

The savings interest rates offered by Shawbrook are always very competitive. The website is easy to use and the fixed rate bond maturity process is easy and efficient. Reviewed on: 1st June 2023

Amazing bank

Amazing bank offering good interest rates on savings products Reviewed on: 11th April 2023

Great rates easy to use great communication

Great rates easy to access securely Reviewed on: 4th April 2023

Competitive fixed term savings

Not only do they have fixed term savings, they have excellent customer service and are trustworthy. Reviewed on: 17th March 2023

Tops

Never had a problem, everything ok Reviewed on: 17th March 2023

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