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Shawbrook Bank: Savings reviews

4.87
Based on 2,755 reviews, last reviewed 19th Apr 2026
89% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026
H R Dhokia's avatar
H R Dhokia

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2755)

Easy online setup for an ISA, telephone support time...

5
Easy online setup for an ISA, telephone support timely and very helpful .Interest rate competative Reviewed on: 26th February 2024

I’m in the pink

5
Good products, savings rates are competitive, able to access human on the end of a phone if I get into a real pickle otherwise happy to use chat or or access my account online. Like the website navigate, appreciate the extra security by sending a OTP to my mobile hone Reviewed on: 26th February 2024

Vert easy to set up an on-line ISA

5
Vert easy to set up an on-line ISA Reviewed on: 26th February 2024

BEST SAVINGS RATES AROUND MOST OF THE TIME

5
BEST SAVINGS RATES AROUND MOST OF THE TIME Reviewed on: 26th February 2024

Five Star Experience

5
With Shawbrook bank I have enjoyed three years of competitive monthly interest payments together with prompt replies when I have made enquiries regarding my account. I will be transferring my ISA account I hold with another bank to Shawbrook when it matures this April. Reviewed on: 26th February 2024

Best bank I have used!!

5
I have had an Instant Access account with Shawbrook for several years now. Interest rates have always been at a high level. the website is easy and clear to use and there has never been any delay when moving money. Telephone calls are answered promptly - unusual in this day and age. Agents are efficient, polite, helpful and clear and a credit to their company. Reviewed on: 26th February 2024

They answer the telephone.

5
They answer the telephone. Good interest rate. Reviewed on: 26th February 2024

Good savings

5
Good return for my money as best interest Reviewed on: 26th February 2024

Competitive Rates and Good Customer Service

5
I have taken out a couple of one year fixed rate loans with Shawbrook Bank as their interest rate was highly competitive and they offer good customer service. I have taken out several other policies over the years and have had no issues. Reviewed on: 26th February 2024

Found the website easy to use forms to fill in were...

5
Found the website easy to use forms to fill in were straightforward & when I did need to telephone them my call was answered quickly & my questions answered v satisfactory Reviewed on: 26th February 2024

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