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Shawbrook Bank: Savings reviews

4.81
Based on 2,757 reviews, last reviewed 11th Jun 2026
97% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026
PAUL's avatar
PAUL

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Great website.

5
Great interest rates and easy website. You can actually speak with a human when phoning Reviewed on: 26th February 2024

Friendly and knowledgeable

5
Friendly and knowledgeable service when moving my account to Shawbrook Bank. The staff I contacted could not be more helpful. Reviewed on: 26th February 2024

Easy to operate good interest rates

5
Easy to operate good interest rates Reviewed on: 26th February 2024

10 years plus of saving with Shawbrook

5
I have held savings and ISAs with Shawbrook continuously since 2013, both for myself and as attorney for my mother. Communication is good both by phone and email, with prompt pick up by people who have the knowledge and willingness to assist. No foreign call centre and no endless voice menus to work through. Where my money is concerned, then trust is important, and the details of savings products presented by Shawbrook are clear and straightforward. I have never found any "Gotchas" in the Ts and Cs. Interest rates are not always market leading but close enough, and I value the stress free relationship which Shawbrook provides. Reviewed on: 26th February 2024

Good interest rates, easy to navigate website and ex...

5
Good interest rates, easy to navigate website and excellent, quick telephone service Reviewed on: 26th February 2024

Always a good rate, I always check others but this i...

5
Always a good rate, I always check others but this is the best. Reviewed on: 26th February 2024

Easy to open ISA, good interest rate.

4
Easy to open ISA, good interest rate. Reviewed on: 26th February 2024

Extremely easy and straightforward to use!

5
Extremely easy and straightforward to use! Would (and have) definitely recommend to to friends and family and anyone that would listen! Got brilliant interest rates and the fact that I ca. get my money out fairly quickly is fantastic! Reviewed on: 26th February 2024

Faultless during the years I have saved with them.

5
Excellent communication and very good web site, making transferstonew Savings accounts for straightforward. Savings offers are consistently on the high end, offering great value. Reviewed on: 26th February 2024

I use the online service to set up a ISA.

5
I use the online service to set up a ISA. It was very quick to do and pain-free. Would recommend. Reviewed on: 26th February 2024