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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2755 reviews)

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4.87

Based on 2,755 reviews, last reviewed 19th Apr 2026

90% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2755)

secure user friendly

my fixed rate ISA was due to mature and I was confused by renewal rules "can't open more than one a year" because I had started a new one that year. so I left no instructions and Shawbrooks kindly deposited it into an instant access ISA @4.93% Reviewed on: 26th February 2024

Appalling communications .

Appalling communications .....I took part in the customer surveys and not one action I suggested has been acknowledged or acted upon Reviewed on: 26th February 2024

EASY ACCESS SAVINGS ACCOUNT

I found it east to open an online savings acct with Shawbrook. They confirm deposits by text - suggest i move to a new issue saver when rates improve . Easy to pay in and withdraw. All you need from a saver acct - top marks. Reviewed on: 26th February 2024

Transfer of investment Account

I moved an investment account into Shawbrook Savings Account and encountered no problems, it was a smooth transition. Reviewed on: 26th February 2024

Fantastic bank by far

Easy to deal with, have been a customer for over 15 years Reviewed on: 26th February 2024

Top Class

Easy to get in touch with. Staff very efficient and friendly on the phone. No long wait to talk to someone. Always very competitive rates. Reviewed on: 26th February 2024

Excellent services and support.

Excellent services and support. Easy to use website. Reviewed on: 26th February 2024

Clear instructions, speedy response to any questions...

Clear instructions, speedy response to any questions, very well informed of any changes. Most pleased. Reviewed on: 26th February 2024

Good customer experience and friendly telephone info...

Good customer experience and friendly telephone information Reviewed on: 26th February 2024

Interest rates

Best savings rate at the time for my account Reviewed on: 26th February 2024

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