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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

As an online provider, Shawbrook Bank offer a safe p...

As an online provider, Shawbrook Bank offer a safe place for my investment. Their customer service is excellent and they offer a variety of financial products, keeping up with the markets Reviewed on: 20th March 2025

I have an easy access saving account.

I have an easy access saving account. The whole process was easy. Had to call couple of times and received very clear answers. Reviewed on: 20th March 2025

Great savings rates

Great savings rates, Shawbrook are usually top or near to the top in rates tables. Clear, easy to use website. Reviewed on: 20th March 2025

My savings

I have been with them for quite a while and have always been treated very well Reviewed on: 20th March 2025

Easy to access money, easy to open account, good rat...

Easy to access money, easy to open account, good rates of interest Reviewed on: 20th March 2025

Happy custome

It was easy to set up the account and easy to add additional funds Reviewed on: 20th March 2025

Satisfied Customer

All queries dealt with satisfactory. Reviewed on: 20th March 2025

They are always available on the telephone should I...

They are always available on the telephone should I need to ask a question. Very friendly customer service. Very good interest rates. Always keep me informed. Website is easy to navigate. Reviewed on: 20th March 2025

great bank

great interest rates and easy to open accounts Reviewed on: 20th March 2025

Excellent service from Shawbrook.

Excellent service from Shawbrook. It is always easy to speak to someone and I have always found them polite and knowledgeable. Very happy with them. Reviewed on: 20th March 2025

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