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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

You can bank on them

Simple to use, excellent rates and a seamless experience Reviewed on: 20th March 2025

Pleasant well informed staff when looking for help o...

Pleasant well informed staff when looking for help on telephone contact. When online to access my account I feel secure Reviewed on: 20th March 2025

Easy to open accounts. Good interest rates.

Easy to open accounts. Good savings interest rates. Only bank I’m aware of where I could add to my fixed rate ISA beyond the initial period permitted by most banks/financial institutions. Nice to be able to speak to a person when I have a query. Always a friendly but professional approach when I have needed help. Not the easiest login process I have encountered, but feels very secure, which is wise these days. Reviewed on: 20th March 2025

Easy to operate the account.

Easy to operate the account. Good rates , good value. Very competitive as against other providers Reviewed on: 20th March 2025

Everything was straightforward setting account up.

Everything was straightforward setting account up. No problems applying for account. Reviewed on: 20th March 2025

Excellent rates and customer service

Excellent rates and customer service Reviewed on: 20th March 2025

Easy to set up an account.

I was looking for a safe investment for compensation funds with a reasonable interest rate and was guided to the Shawbrook ISA., which is easy to access and view on line. Reviewed on: 20th March 2025

I’ve got a great rate and the service is easy to use!

I’ve got a great rate and the service is easy to use! Reviewed on: 20th March 2025

SHAWBROOK - SHAWGOOD ! !

As a long-time account-holder with Shawbrook Bank, I can honestly state that they offer extremely competitive savings rates, with security, user-friendly website and excellent customer service always prioritised! Reviewed on: 20th March 2025

Always Helpful

Always helpful if I need it. Which luckily I don’t need to telephone often. Online banking clear and easy to follow. Reviewed on: 20th March 2025

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