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Shawbrook Bank: Savings reviews

4.84
Based on 1,779 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Easy to use Internet banking

5
Easy to use on line banking with good interest rates Reviewed on: 20th March 2025

Positive and excellent experience to date with Shawb...

5
Positive and excellent experience to date with Shawbrook and have been a contented customer for some time now. I hope to remain with them going forward and invest further with them if the opportunity arises! They provide extremely good responsive customer service so far and great products too. Reviewed on: 20th March 2025

Easy to use and competitive interest rates

4
Easy to use and competitive interest rates Reviewed on: 20th March 2025

log in secure, good return on investment, excellent...

5
log in secure, good return on investment, excellent web site & service, products clear. Reviewed on: 20th March 2025

Easy and efficient banking

5
Easy and efficient banking with competitive interest rates Reviewed on: 20th March 2025

Easy to use website, Good telephone support when nee...

5
Easy to use website, Good telephone support when needed. Reviewed on: 20th March 2025

Shawbrook response

5
Excellent services & communication, easy access & secure Reviewed on: 20th March 2025

Everytime I contact them they are polite and helpful.

5
Everytime I contact them they are polite and helpful. The interest rates are frequently the best on the market for Cash ISA's Reviewed on: 20th March 2025

FRIENDLY STAFF.

4
FRIENDLY STAFF. THERE ARE SLIGHTY BETTER RATES ON THE MARKET. Reviewed on: 20th March 2025

Always so easy to deal with and good rates of...

5
Always so easy to deal with and good rates of interest Reviewed on: 20th March 2025

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