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Shawbrook Bank: Savings reviews

4.84
Based on 1,779 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Excellent Customer Sevice

5
The Customer Service is excellent because you can speak to a knowledgeable member of staff to resolve any issues/questions very quickly. Reviewed on: 20th March 2025

Shawbrook offers good competitive rates and easy way...

5
Shawbrook offers good competitive rates and easy ways to reinvest your investment upon maturity Reviewed on: 20th March 2025

Great savings Bank

5
In the years I've been using Shawbrook Bank I've found it to be the best for savings. Although I have a current account with another bank Shawbrook is my go to for savings. Thank you. Reviewed on: 20th March 2025

Consistently good interest rates

5
Consistently good interest rates Reviewed on: 20th March 2025

Great online banking experience with Shawbrook Bank.

5
The online application process is very easy to use and the customer due diligence requirements for opening a new bank account were straightforward. Reviewed on: 20th March 2025

On line banking easy.

5
On line banking easy. Good service on the phone if I need help. Reviewed on: 20th March 2025

I have saved with Shawbrook for many years.

4
I have saved with Shawbrook for many years. They are efficient and usually have a good interest rate compared to other organisations. They recently changed security arrangements online which is probably a good thing! Reviewed on: 20th March 2025

One of the best banks out there, if not the best

5
Excellent website & products. Exemplary customer service. Reviewed on: 20th March 2025

Shawbrook are excellent

5
Simple processes; clear communication; competitive interest rates. Easy to contact and to transact. I always feel confident that I'm getting good value service. Reviewed on: 20th March 2025

Brilliant ISA help

5
Brilliant help with opening an ISA and renewing it each year Reviewed on: 20th March 2025

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