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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Excellant customer service

So nice to be able to talk to a human Reviewed on: 20th March 2025

If I have question, it gets answered.

If I have question, it gets answered. Reviewed on: 20th March 2025

Shawbrook Savings

Best rates, great communication. Friendly. Reviewed on: 20th March 2025

Fixed rate savings account for my son excellent

Fixed rate savings account for my son excellent Reviewed on: 20th March 2025

Easy to follow web site, Competitive rates, Helpfu...

Easy to follow web site, Competitive rates, Helpful customer service. Reviewed on: 20th March 2025

Decent interest rates.

Decent interest rates. Website easy to navigate. Good service. Reviewed on: 20th March 2025

Been dealing with Shawbrook for a few years now.

Been dealing with Shawbrook for a few years now. Always find them professional, friendly and offer very good rates Reviewed on: 20th March 2025

Good all round banking app easy to use good products

Good all round banking app easy to use good products Reviewed on: 20th March 2025

Tried and trusted

Banking has always been easy to set up online, whether it be a savings account or a transfer in isa. Payments to a linked account are not usually the same day though Reviewed on: 20th March 2025

Banking and Saving made easy

My wife and I have deposit accounts and cash ISA's. Setting up and managing them is easy. Shawbrook regularly feature in 'best buys providor' tables. Communications on changes are prmpt and factual Reviewed on: 20th March 2025

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