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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Interest rates are not the highest but reasonable.

Interest rates are not the highest but reasonable. Reviewed on: 20th March 2025

Great Service And Rates, Highly Recommend!

Good interest rates for savers, easy to use online account. Very happy. Reviewed on: 20th March 2025

Competitive rates for both savings and isa accounts.

Competitive rates for both savings and isa accounts. Intuitive website easily navigated, clear account information and good communication near maturity with competitive options. Reviewed on: 20th March 2025

Helpful and knowledgeable staff.

Helpful and knowledgeable staff. Good range of products. Easy to contact. Website very easy to use. Would recommend to anyone. Reviewed on: 20th March 2025

Excellent company

I found it easy to apply for a savings account and have been happy with the interest rate. Reviewed on: 20th March 2025

three maturing ISA's

I had three maturing ISA's and Shawbrook transferred all on day plus one no hassle for me and a great rate of interest Reviewed on: 20th March 2025

Excellent service, easy to use.

Excellent service, easy to use. Good interest rates Reviewed on: 20th March 2025

Excellent Bank!

Always had fast, sufficient and friendly service. 100% trust this bank with my money Reviewed on: 20th March 2025

Had a couple of issue nothing to do with Shawbrook m...

Had a couple of issue nothing to do with Shawbrook me trying to transfer a ISA and once I got the details they needed they dealt with no need to submit another form. Rates good as well Reviewed on: 20th March 2025

My savings have been safe and grown with Shawbrook.

My savings have been safe and grown with Shawbrook. Online access to accounts is simple as well as transfers, withdrawals, setting up new accounts and your instructions for any maturing funds are followed to the letter. Reviewed on: 20th March 2025

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