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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

I've has an isa with you for a few years no.

I've has an isa with you for a few years no. Reviewed on: 20th March 2025

Good products good service.

Good products good service. Easy to do online and great customer service Reviewed on: 20th March 2025

Shawbrook - Excellent from start to finish

Excellently easy process when setting up an ISA. I asked to make one change and it was sorted instantly. Very efficient Reviewed on: 20th March 2025

Easy to use website and clear communication

Easy to use website and clear communication Reviewed on: 20th March 2025

Simple to open an account and access it.

Simple to open an account and access it. Would like to see an App. Reviewed on: 20th March 2025

Great service

New website is excellent and very easy to navigate. Reviewed on: 20th March 2025

All good.

All good. The on-line site is exceptional. You can exchange private messages. Reviewed on: 20th March 2025

Consistently good service

Long term customer and Shawbrook has given consistently good service and offered competitive products. Their site is easy to navigate and processing withdrawals and deposits is easy and quick. Reviewed on: 20th March 2025

Very good service provided

Very efficient and effective service provided by Shawbrook Bank with clear, helpful communication about possible options/choices. Reviewed on: 20th March 2025

competitive interest

Shawbrook give a consistently competitive interest rate. Reviewed on: 20th March 2025

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