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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

First Class

Competitive rates, no fuss, feels secure. Reviewed on: 20th March 2025

Moved a Large Amount of money to a FIXED RATE ACCOUNT.

Moved a Large Amount of money to a FIXED RATE ACCOUNT. THE LADY WELL UP TO " SHAWBROOK STANDARD". Never had a mistake from your people in many years been with you. Reviewed on: 20th March 2025

A caring bank!

I have always found it very easy to make an investment and they have very helpful staff who handle telephone enquiries. Reviewed on: 20th March 2025

Best Saving Provider

One of the best savings account provider Reviewed on: 20th March 2025

It is secure as the Bank of England.

The security set up for customers gave me confidence that I was dealing with a top class financial organisation. Reviewed on: 20th March 2025

Excellent Service

Operating a Shawbrook Account online is straightforward and I have had swift answers to any questions I have posted. Reviewed on: 20th March 2025

Good savings rates and Internet banking

Good savings rates. Easy control of funds and savings maturity instructions trough simple to use Web site. Best of all the major players for internet banking and savings. Reviewed on: 20th March 2025

Easy and straightforward bank

Good isa savings accounts available, easy to use website, responsive customer service Reviewed on: 20th March 2025

Good service and clear and simple interface with cus...

Good service and clear and simple interface with customers Reviewed on: 20th March 2025

Excellent service.

Excellent service. Answered my question very well. The website is good and easy to use. Reviewed on: 20th March 2025

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