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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Friendly company

Kept informed of changes to my account Reviewed on: 20th March 2025

You can bank on shawbrook for ISAs

Easy to navigate website with excellent products and the best interest rates. Makes saving and transferring savings from other banks very simple. Good communication concerning My accounts, when they are maturing and offering new products to reinvest in. Reviewed on: 20th March 2025

Easy to use app and competitive interest rates

Easy to use app and competitive interest rates Reviewed on: 20th March 2025

A great place to save and grow your money.

The Shawbrook online site is easy to use enabling me to achieve what I want to do hassle free every time I visit. I particularly like the secure messaging from within my account and the prompt responses from the team at the other end when I ask a question. I have literally had no problems and as they say, the savings rates are competitive. So I would recommend Shawbrook to anyone looking for a place to save and grow their money. Reviewed on: 20th March 2025

Easy to do business with.

Easy to do business with. Mostly online but UK customer service when needed is very good. Reviewed on: 20th March 2025

easy to use,great communicator,customer servi...

Really easy to use,great communicator,customer service fab! Reviewed on: 20th March 2025

Clear and flexible - overall great experience

Clear and flexible terms for savings products that allow either reinvestment of interest or taking it as income - so many other providers have restrictions around this. Online experience is very good, with registration and deposit of funds so simple. Responsive to feedback when something didn't go perfectly (an online chat about verification). overall, I was very happy Reviewed on: 20th March 2025

Communication first class, excellent rates nothing t...

Communication first class, excellent rates nothing too much trouble. I have money invested in a number of different providers and these are without doubt the best Reviewed on: 20th March 2025

Provide a personal and professional service.

Provide a personal and professional service.Happy to save with them. Reviewed on: 20th March 2025

Always reliable if not the fastest

Always reliable and regularly giving better rates than most competitors. Clear and reliable when paying money in and out albeit slower than many of the competition in this regard. Reviewed on: 20th March 2025

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