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Shawbrook Bank: Savings reviews

4.84
Based on 1,779 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

I had problems opening a new cash ISA, the problem c...

5
I had problems opening a new cash ISA, the problem created by myself. One call sorted this issue. Reviewed on: 20th March 2025

Have used this bank for 15 years and have never had...

5
Have used this bank for 15 years and have never had a problem Reviewed on: 20th March 2025

Great service competitive interest rates i would hi...

5
Great service competitive interest rates i would highly recommend Reviewed on: 20th March 2025

Good interest rates & Customer Services

5
Good interest rates, and when needed very good customer service. Online service is good as well Reviewed on: 20th March 2025

5* Shawbrook Bank

5
Always had excellent service from day one Reviewed on: 20th March 2025

Easy to set up and monitor.

5
Easy to set up and monitor. Shawbrook Bank provided the best cash ISA rate available. Contacting the bank via the chat function is easy and there is plenty of warning when terms are about to end with options to move money. Reviewed on: 20th March 2025

Taken out a new and renewed Isa.

5
Taken out a new and renewed Isa. Our second year with you. All around great service Reviewed on: 20th March 2025

Great all round

5
Easy to deal with, safe online access, and excellent interest rates on savings. What's not to like! Reviewed on: 20th March 2025

Investing with a smile

5
I moved to Shawbrook for better interest rates and found the process and customer service excellent I am hoping to invest more when the new tax year starts Reviewed on: 20th March 2025

Very easy to use website, clear information and good...

5
Very easy to use website, clear information and good rates for savers. Reviewed on: 20th March 2025

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