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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

I have an isa and instant savings with Shawbrook ban...

I have an isa and instant savings with Shawbrook bankThe staff are very helpful and rates are very competitive. That’s why I bank with them because the online services are so easy to follow Reviewed on: 20th March 2025

Shawbrook is tops.

Shawbrook provides top rates, great customer service and security for my data. Communication is by the internet, email and telephone. Reviewed on: 20th March 2025

Very easy to open an account, with good interest rates.

Very easy to open an account, with good interest rates. Reviewed on: 20th March 2025

Great app and quick response to question

Great app and quick response to question Reviewed on: 20th March 2025

Great find and highly recommend

Easy to manouver around the website and set up accounts , bonds etc . Very good interest rates (better than the standard banks) .Once term is up interest was paid on my bond promtyly and transferred to my current account - all easy peasy! Reviewed on: 20th March 2025

Very easy to open account, excellent response to que...

Very easy to open account, excellent response to queries and amongst the best rates Reviewed on: 20th March 2025

Excellent provider for savers.

Excellent range of saving products and good interest rates. Reviewed on: 20th March 2025

Excellent customer service and good interest rates

Excellent customer service. A pleasure to speak with human beings rather than time wasting chatbots and endless options. All the people I've spoken to over the years have been professional helpful, respectful and knowledgeable. Reviewed on: 20th March 2025

No Problem

I've had no problems and you can actually talk to people on the phone Reviewed on: 20th March 2025

I have had valuable advice from Shawbrook.

I have had valuable advice from Shawbrook. I think they are vary good at what they offer their customers. Reviewed on: 20th March 2025

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