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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2758 reviews)

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4.81

Based on 2,758 reviews, last reviewed 11th Aug 2026

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Withdrawal Withdrawals are a bit slow however overall I'm pleased with the service Reviewed on: 11th August 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2758)

Easy to open online new customer account.

Easy to open new customer account. Good communication on the progress of an ISA transfer. Offered the best fixed rate for me at the time. No complaints so far Reviewed on: 15th January 2026

It simple and easy to set up an accountant and th r...

It simple and easy to set up an accountant and th rates were competitive Reviewed on: 15th January 2026

Excellent service with good savings rates, great com...

Excellent service with good savings rates, great communication and an online system that is simple to use. Have now been using Shawbrook for my savings accounts for over ten years. Reviewed on: 15th January 2026

Easy Savings.

It is easy to save in several accounts and competitive rates Reviewed on: 15th January 2026

Easy to use website, and easy to contact

Easy to use website, and easy to contact with any query Reviewed on: 15th January 2026

Easy to register for an account great rate

Easy to register for an account great rate Reviewed on: 15th January 2026

Best online bank I've used

Pleasantly surprised by customer service when I had a problem with my login not working. Phone was answered by a person in the UK and problem was resolved after a few days. They have a good range of accounts and often have excellent interest rates. The only thing that would make me like them more is if they had some bricks and mortar branches - online banks can feel a bit 'temporary' and less well established compared to high street banks. But Shawbrook is the best online bank I've used. Reviewed on: 15th January 2026

Good rates for savers, smooth website access, would...

Good rates for savers, smooth website access, would have given 5* if they had an app. Reviewed on: 15th January 2026

Easy Great service

Easy to use on line, but consultants also available to speak to on phone and deal with transfers easily Reviewed on: 15th January 2026

Ease of managing money.

Ease of managing money. Safe and secure. Great interest rates Reviewed on: 15th January 2026

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