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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Great Products and Service

Firstly they have excellent savings opportunities with great interest rates. The website is both secure and easy to navigate. Finally, whenever I’ve had to call up, it’s always been easy to get through and their operators are knowledgeable, helpful and reassuring. Reviewed on: 20th March 2025

Have had several savings products from Shawbrook and...

Have had several savings products from Shawbrook and they have always been helpful, informative and efficient with excellent rates Reviewed on: 20th March 2025

Clear, fast clear personal telephone response.. 10.5*

Found the website easy to navigate, I had a question on ringing the call was answered quickly by a "human" and clear guidance given. So easy the standard by which other should be judged, what's more the interest rate offered was/is one of the best avaiable Reviewed on: 20th March 2025

the isa gives a good return.

the isa gives a good return. I feel confident that my investment is safe. Reviewed on: 20th March 2025

Online savings made simple.

Online savings made simple, with good customer service over the phone when additional help required. Also, savings rates are very competitive. Reviewed on: 20th March 2025

Excellent rates, clearly explained on an accessible...

Excellent rates, clearly explained on an accessible website Reviewed on: 20th March 2025

Happy customer

I've been using Shawbrook for about 10 years when an account natures there's usually another suitable account. I wouldn't apply for another if I didn't feel comfortable with Shawbrook. I've had little reason to contact customer service. Reviewed on: 20th March 2025

Very good interest rates on excellent range of fixed...

Very good interest rates on excellent range of fixed rate products Reviewed on: 20th March 2025

Easy application process - clear details & explanati...

Easy application process - clear details & explanations. Good variety of products to choose from. Easy secure message function s Reviewed on: 20th March 2025

Very good rate and so easy to manage account.

Very good rate and so easy to manage account. Excellent communication Reviewed on: 20th March 2025

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