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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Excellent customer service

Very competitive interest rates, excellent customer service and easy to navigate website. Reviewed on: 20th March 2025

Easy online experience.

Easy online experience. Efficient processes. Good return rates. Reviewed on: 20th March 2025

A1 Helpful...

A helpful experience, with clear information, easy to access, a posative experience. Reviewed on: 20th March 2025

Great Savings Bank

Always helpful, always polite, always available on the phone. Great savings bank. Reviewed on: 20th March 2025

Good savings rates, easy to use online access and fr...

Good savings rates, easy to use online access and friendly staff Reviewed on: 20th March 2025

Easy to deal with and good customer service

Easy to deal with and good customer service Reviewed on: 20th March 2025

Easy Banking....

All my dealings with thie bank have been carried out smoothly and efficiently., so more than happy with there overall performance. Reviewed on: 20th March 2025

Good ISA Fixed rate and customer service helpful.

Good ISA Fixed rate and customer service helpful. Reviewed on: 20th March 2025

Software makes having easy

Their online software makes saving very easy and the rates paid are very good Reviewed on: 20th March 2025

All Good

From the moment to opening an account to date, it has been exceptionally easy. Reviewed on: 20th March 2025

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