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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Simple to apply and renew accounts.

Simple to apply and renew accounts. Interest rates are generally competitive Reviewed on: 20th March 2025

Always good service and rates are good.

Always good service and rates are good. Reviewed on: 20th March 2025

Efficient and clear management, good savings rates.

Efficient and clear management, good savings rates. Reviewed on: 20th March 2025

Clear information and easy to use.

Clear information and easy to use. Excellent communications Reviewed on: 20th March 2025

When I retired I looked for a good return on my lump...

When I retired I looked for a good return on my lump sum to subsidise my pension. At first I was concerned with Shawbrook as my bank said they did not recognise the company even though it is a registered bank. I decided to invest in a 1 year fixed rate and have never been happier. Since then I have opened 3 different accounts and 2 ISAs, I even made a mistake on one of the accounts that I did not realise until after a month which caused no interest to go into my account, I contacted Shawbrook via the account messenger service and the issue, my mistake, was rectified within 24 hours. Whenever I have had to call them they answer in a good time and always seem to know what they are doing, reassuring and easily understood. Even if their interest rates were slightly less than I could get elsewhere I would still stay with them as it's all been stress free. Reviewed on: 20th March 2025

Smooth and easy process.

Seems like a smooth and easy process. Don't bombard you with comms but inform you on the important stuff. Reviewed on: 20th March 2025

Highly satisfied.

Highly satisfied. Very easy to navigate Reviewed on: 20th March 2025

Shawbrook website easy to navigate, and rates are al...

Shawbrook website easy to navigate, and rates are always good compared to the high st. Reviewed on: 20th March 2025

Website easy to use.

Website easy to use.Good rate of interest too Reviewed on: 20th March 2025

Very competitive savings rates and easy annual renew...

Very competitive savings rates and easy annual renewal of ISA products Reviewed on: 20th March 2025

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