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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Always good rates.

Always good rates and a very simple to use website. Reviewed on: 20th March 2025

you have a great customer service team this is why I...

you have a great customer service team this is why I will always stay with you, I have never had any problems with my account Reviewed on: 20th March 2025

Banking and saving with shawbrook.

Well informed,helpful,safe to bank with.good return on savings. Reviewed on: 20th March 2025

Excellent service with competitive interest rates

Have consistently saved with shawbrook as excellent customer care with excellent and very competitive savings rates with good choices of terms and accounts. Quick and easy to set up Isa accounts and very helpful when contacted and kept updated regularly by emails Reviewed on: 20th March 2025

I’ve been saving with Shawbrook for a few years now.

I’ve been saving with Shawbrook for a few years now. Excellent rate of interest and my money is safe and secure. Excellent customer service and great website. Reviewed on: 20th March 2025

Always helpful when you need answer.

Always helpful when you need answer. Reviewed on: 20th March 2025

Regular Use, excellent rates.

Have used Shawbrook for several years now, always compare available rates when my bonds etc are up for renewal and always stay with Shawbrook as they always have very competitive rates. Reviewed on: 20th March 2025

Good service, speedy and satisfied

Good service, speedy and satisfied Reviewed on: 20th March 2025

Interest rates competitive & option to pay monthly

Interest rates on savings are very competitive. My choice for having Interest paid monthly helps my income. Many providers only have Interest paid annually which does not suit us. Reviewed on: 20th March 2025

Excellent customer care, and so easy to complete tra...

Excellent customer care, and so easy to complete transactions on computer Reviewed on: 20th March 2025

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