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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Excellent savings rates and very quick to respond to...

Excellent savings rates and very quick to respond to queries. I have dealt with family probate and they were by far the quickest bank to respond and close the account out of 4 banks Reviewed on: 13th March 2024

Very easy to use on line to open account and feed ba...

Very easy to use on line to open account and feed back prompt.interest rate very competitive. Reviewed on: 13th March 2024

Shawbrook Bank. Opened 4 ISA's recently.

Opened 2 ISA's for myself and 2 ISA's for my wife. The staff over the phone were exceedingly helpful and very friendly. The 4 ISA's features where far better then any others we had considered. Very happy to be their customer. Well done Shawbrook. Reviewed on: 12th March 2024

Very Pleased.

So far I am pleased with the product that I have invested in, the returns are much greater than my previous provider. Reviewed on: 10th March 2024

Shawbrook offer excellent customer service

Very happy with the excellent customer service. All my fears allayed about going digital. You can actually speak to a real person should you need to. Shawbrook offer competitive saving rates and stay in regular touch regarding changes to terms and conditions. Reviewed on: 10th March 2024

A easy experience all round with no problems

A easy experience all round with no problems Reviewed on: 10th March 2024

Very easy to manage online and good interest rates

Very easy to access & manage online, and consistently provide amongst the best interest rates across a range of products. Reviewed on: 8th March 2024

THANKS FOR YOUR HELP

I have found the customer service at Shawbrook to be very helpful. They give their time very patiently and take their time to give clear explanations. Reviewed on: 8th March 2024

Excellent services

No problem setting up the account Reviewed on: 8th March 2024

Very helpful, a positive experience when I rang.

Very helpful, a positive experience when I rang. All hassle free and very helpful and efficient. They do what they say they are going to do. Reviewed on: 7th March 2024

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