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Shawbrook Bank: Savings reviews

4.84
Based on 1,779 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Just in for the competition.

3
Just in for the competition. Would not have bothered otherwise Reviewed on: 14th April 2024

Great rates and easy to use.

5
Easy website. good rates. Only downside is you can’t request funds in you have to push. Reviewed on: 6th April 2024

Avoid at all costs.

1
Avoid at all costs. You have to go through hoops if you want to withdraw your money early if anything were to happen. We have a decent amount in a savings account, and with the increase in immigration surcharge we are needing this money to pay for it. I have been told my request has to be reviewed by a panel and it might not be approved! I genuinely can't believe a company can be allowed to do that with your money! Reviewed on: 28th March 2024

Easy to understand options available

5
Easy to understand options available Reviewed on: 26th March 2024

Seamless savings account opening

5
My friend recommended you to me so I opened a saving account last year - quick easy seamless process. I’ll definately will be recommending you. Reviewed on: 26th March 2024

Competitive rate, and easy to navigate on the site.

4
Competitive rate, and easy to navigate on the site. Reviewed on: 25th March 2024

Simple and fast

5
It is really easy and straightforward to set up and following up Reviewed on: 22nd March 2024

Efficient & Very competitive savings rate.

5
Very competitive savings rate. Good website to conduct all transactions. Gives adequate email notification of expiry of bonds, new options and easy to select & implement choices. Best part, if bond rate change before starting, they will give you the newer rate automatically. Reviewed on: 19th March 2024

easy to manage online and telephone with helpful staff

5
easy to manage online and telephone with helpful staff Reviewed on: 18th March 2024

Excellent products

5
Interest rates and comms brilliant. Love that I can get my interest paid into my current account because at the moment I need it more than I need to grow the Isa. Reviewed on: 13th March 2024

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