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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Very easy to open an account and the staff were extr...

Very easy to open an account and the staff were extremely helpful when I required some assistance Reviewed on: 27th February 2024

The online experience, setting up an account was exc...

The online experience, setting up an account was excellent: and the interest rates are also very good Reviewed on: 27th February 2024

Savings account online

The process of setting up the savings account was easy and I am happy with the interest rate as it is better than the high street banks. Reviewed on: 27th February 2024

Great rates and service

I have dealt with Shawbrook for many years. Their products have excellent competitive rates and often the best rate. The online process is easy to follow and they keep you up to date with what happens next. Reviewed on: 27th February 2024

They offer great value for money and a good product...

They offer great value for money and a good product range. Access is simple and responsive. Reviewed on: 27th February 2024

Very good fixed rate ISA

A very good interest rate and I was notified before the end of my fixed rate ISA of my maturity options. The new interest rate was even better and easy to arrange online through the maturity options. Reviewed on: 27th February 2024

Helpful staff giving options

Helpful staff giving options for reinvesting maturing savings Reviewed on: 27th February 2024

A great helpful bank.

On opening my account I found all the people I spoke to very helpful and informative, nothing was too much trouble. Reviewed on: 27th February 2024

Only just become a member

Having only just joined Shawbrook I haven’t had very much experience be able to comment on. Reviewed on: 27th February 2024

Competitive rates - professional, caring, reliable.

I have Fixed Rate Cash ISA's with Shawbrook over recent years offering highly competitive returns - their website is excellent, easy to navigate and I feel confident that my money is in safe hands, together with class-leading service most highly regarded. Reviewed on: 27th February 2024

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