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Shawbrook Bank: Savings reviews

View other Shawbrook Bank products
4.84
Based on 1,779 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J
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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Very efficient system, easy to follow.

5
Very efficient system, easy to follow. Always have excellent savings rates. Reviewed on: 27th February 2024
Wendy A's avatar
Wendy A

Great service.

5
Great service. Very good on line platform Reviewed on: 27th February 2024
Tony L's avatar
Tony L

Very pleased with the interest rates when opening va...

5
Very pleased with the interest rates when opening various accounts. Excellent customer service so far, very helpful and efficient. Reviewed on: 27th February 2024
L C's avatar
L C

Best interest rates provider

5
After going through security process, I could do most of things over the telephone. New accounts could be opened and their numbers are created immediately. Renewal is also easy without closing the old ones and opening new ones. Reviewed on: 27th February 2024
Bambi's avatar
Bambi

All good - no issues - reasonable rate

5
All good - no issues - reasonable rate Reviewed on: 27th February 2024
Linda 's avatar
Linda

Reliable, good customer service & products

5
Reliable, good customer service when needing to speak to a human, easy website and good rates. Very pleased. Reviewed on: 27th February 2024
S. K's avatar
S. K

Ease of setting up of account .

4
Ease of setting up of account .navigating website & account clear and straightforward Reviewed on: 27th February 2024
Neil Mulderrig's avatar
Neil Mulderrig

Best notice savings account

5
Range of products available, Best notice savings account, Easy online access. Reviewed on: 27th February 2024
Sandeep Kare's avatar
Sandeep Kare

Good rates and service

5
Excellent customer service both before and after opening accounts. Great response to queries. Great rates and information when rates change Reviewed on: 27th February 2024
Eric N's avatar
Eric N

top of the tree

5
top of the tree as far as i`m concerned.easy to sign up and very helpful. Reviewed on: 27th February 2024
Lynton h's avatar
Lynton h

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