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Shawbrook Bank: Savings reviews

View other Shawbrook Bank products
4.84
Based on 1,779 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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0%
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0%
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2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
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E J
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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Good balance between access and interest rate

5
I have a savings account I use for a cash reserve. After a laughably low interest rate from my previous provider, I happened on Shawbrook via MoneySupermarket. I get reasonably quick access to my money, a competitive rate of interest and need to maintain a lower balance to keep that rate compared to other providers. Setting up the account was straightforward and the online access is intuitive and works well. Reviewed on: 27th February 2024
Chris W's avatar
Chris W

Excellent company

5
Good interest rate and easy to open an online account. Also, easy to access the account once it's opened. Reviewed on: 27th February 2024
Trevor English's avatar
Trevor English

We found the online banking experience clear and eas...

5
We found the online banking experience clear and easy to follow. Reviewed on: 27th February 2024
Brian S's avatar
Brian S

avoid at all costs , completely incompetent .

1
avoid at all costs , completely incompetent . every other account has been a breeze to change nominated account, these fools give incorrect instructions continuously. slow withdrawals , avoid and go with a service that offers good tech and service Reviewed on: 27th February 2024
James's avatar
James

Easy access for those of us not technically minded .

5
Great website for those who aren't technically minded . Always good rates and easy to speak to a human for advice. Reviewed on: 27th February 2024
Diane 's avatar
Diane

Always competitive snd easy to deal with

5
Have had ISAs with Shawbrook for 5 years. It was one of the few providers that made it easy to get online. Intelligent helpful staff. Both my wife and I have ISAs with them. Always competitive and easy to deal with Reviewed on: 27th February 2024
Dave at Kinnerton's avatar
Dave at Kinnerton

Good for savings.

5
We have 6 savings accounts between us with Shawbrook, more then any other bank or building society, because the interest rates are generally, but not always, better. Reviewed on: 27th February 2024
Alan R's avatar
Alan R

New ISA and transfers in.

5
Fluently opened my new ISA and accepted my ISA transfers-in and the whole transaction went without a hitch. Reviewed on: 27th February 2024
Jean W's avatar
Jean W

Efficient and easy to use.

5
Efficient and easy to use. Advisers answer the phone promptly. Helpful to get texts when you deposit a sum. Reviewed on: 27th February 2024
Susan G's avatar
Susan G

Good website offering good savings products

5
Good website offering good savings products Reviewed on: 27th February 2024
David P's avatar
David P

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