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Shawbrook Bank: Savings reviews

4.84
Based on 1,779 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Easy to open account and customer service is excellent.

5
Easy to open account and customer service is excellent. Reviewed on: 26th February 2024

Simple and straightforward

5
Simple easy and straightforward to set up and use the account - with one of the best interest rates around. Easy to access the money and transfer if required. Reviewed on: 26th February 2024

An excellent savings provider.

5
Shawbrook bank was recommended to me by a friend years ago. Their interest rates for savings were very good, so I moved all my savings from other providers to Shawbrook. They are easy to contact and respond quickly to questions. Reviewed on: 26th February 2024

Savings 2023

5
It was so easy to invest in a fixed rate bond online and the rate was really competitive. Reviewed on: 26th February 2024

No nonsense

5
Easy, professional site. Products giving a good rate of return Reviewed on: 26th February 2024

I had reason to phone the bank.

5
I had reason to phone the bank. Someone answered immediately and was able to give all the information I needed and more, relevant to my account. Reviewed on: 26th February 2024

Great bank.

5
Great bank. I save with the bank. Reviewed on: 26th February 2024

Easy to sign up for.

5
Easy to sign up for. Easy to use. Good value savings. Reviewed on: 26th February 2024

Great bank easy setup and great rates !

5
Great bank easy setup and great rates ! Reviewed on: 26th February 2024

Good instant savings rate can use your card abroad w...

5
Good instant savings rate can use your card abroad without being ripped off with charges good to deal with people Reviewed on: 26th February 2024

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