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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Would highly recommend Shawbrook Bank.

Am enjoying my 3rd year of fixed rate ISAs with Shawbrook. All with very competitive rates, smooth transitions both online and by phone. Would highly recommend Shawbrook to anyone looking to make the most of their savings. Reviewed on: 26th February 2024

Easy to open, great rate

Easy to open, on line, great rate. Does what it said on “tin” Reviewed on: 26th February 2024

Easy to use website

Easy to use website, very competitive rates Reviewed on: 26th February 2024

excellent

Easy to deal with, excellent customer service. Reviewed on: 26th February 2024

Simple to use website, good communicator and excelle...

Simple to use website, good communicator and excellent interest rates. Reviewed on: 26th February 2024

Great savings rate but the website is very slow!

Great savings rate but the website is very slow! In terms of providing the best savings rate, there was not another one that I could find. Reviewed on: 26th February 2024

Easy to set up.

Easy to set up. Great for easy access. Easy to release when needed. Good interest. Reviewed on: 26th February 2024

Efficient and organised

Efficient and organised - work in a timely manner. A breath of fresh air in the savings arena. Reviewed on: 26th February 2024

Good online capability

Good online capability but also available on phone if required Reviewed on: 26th February 2024

Good interest rate, easy to navigate website

Good interest rate, easy to navigate website Reviewed on: 26th February 2024

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