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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2755 reviews)

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4.87

Based on 2,755 reviews, last reviewed 19th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2755)

I find the online service very easy to deal with and...

I find the online service very easy to deal with and the interest rates are good. Shawbrook always keeps me informed about changes to interest rates. Reviewed on: 14th January 2026

First class service.

First class service. Always efficient and supportive. Reviewed on: 14th January 2026

A really good Bank with good customer service

I have been a customer for several years and have been extremely impressed by their competitive interest rates and reliability. Reviewed on: 14th January 2026

great service, friendly, good rates

great service, friendly, good rates Reviewed on: 14th January 2026

Good savings rates.

Easy to navigate website. Good savings rates. Excellent customer service. Reviewed on: 14th January 2026

Very good investment bank.

Excellent customer service, very good investment opportunities. Reviewed on: 14th January 2026

All round Winner.

Best ISA rates at the time, easy to navigate website. Confirmation emails. No hassle! Perfect solution for my lifestyle. Reviewed on: 14th January 2026

Competitive savings rates

The savings rates offered are very competitive and the online account works very well and is easy to navigate. On the odd occasion when I've needed to contact customer services, they have been extremely helpful and the secure messaging option within the account works well. Reviewed on: 14th January 2026

Easy to deal with and always amongst the top rates

Easy to deal with and always amongst the top rates Reviewed on: 14th January 2026

Could improve customer service...

Very difficult to speak to someone if you have queries Reviewed on: 14th January 2026

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