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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Simple intuitive website, simple easy to understand...

Simple intuitive website, simple easy to understand savings products. Reviewed on: 26th February 2024

New customer

Straightforward process to open an account. Easy to navigate site. See everything at a glance. Reviewed on: 26th February 2024

Very competitive interest rates on savings.

Very competitive interest rates on savings. Easy to set up accounts on line. Queries answered promptly and clearly online. Reviewed on: 26th February 2024

Best tatws with easy application

Simple easy application with among the best rates out there. Looking after their customers finances in the correct way Reviewed on: 26th February 2024

Easy online setup for an ISA, telephone support time...

Easy online setup for an ISA, telephone support timely and very helpful .Interest rate competative Reviewed on: 26th February 2024

I’m in the pink

Good products, savings rates are competitive, able to access human on the end of a phone if I get into a real pickle otherwise happy to use chat or or access my account online. Like the website navigate, appreciate the extra security by sending a OTP to my mobile hone Reviewed on: 26th February 2024

Vert easy to set up an on-line ISA

Vert easy to set up an on-line ISA Reviewed on: 26th February 2024

BEST SAVINGS RATES AROUND MOST OF THE TIME

BEST SAVINGS RATES AROUND MOST OF THE TIME Reviewed on: 26th February 2024

Five Star Experience

With Shawbrook bank I have enjoyed three years of competitive monthly interest payments together with prompt replies when I have made enquiries regarding my account. I will be transferring my ISA account I hold with another bank to Shawbrook when it matures this April. Reviewed on: 26th February 2024

Best bank I have used!!

I have had an Instant Access account with Shawbrook for several years now. Interest rates have always been at a high level. the website is easy and clear to use and there has never been any delay when moving money. Telephone calls are answered promptly - unusual in this day and age. Agents are efficient, polite, helpful and clear and a credit to their company. Reviewed on: 26th February 2024

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