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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2758 reviews)

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4.81

Based on 2,758 reviews, last reviewed 11th Aug 2026

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Withdrawal Withdrawals are a bit slow however overall I'm pleased with the service Reviewed on: 11th August 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2758)

Competitive savings rates

The savings rates offered are very competitive and the online account works very well and is easy to navigate. On the odd occasion when I've needed to contact customer services, they have been extremely helpful and the secure messaging option within the account works well. Reviewed on: 14th January 2026

Easy to deal with and always amongst the top rates

Easy to deal with and always amongst the top rates Reviewed on: 14th January 2026

Could improve customer service...

Very difficult to speak to someone if you have queries Reviewed on: 14th January 2026

Have been saving for a few years now and have always...

Have been saving for a few years now and have always been happy with their rates and their customer service. Reviewed on: 14th January 2026

Only good experiences so far over our investment per...

Only good experiences so far over our investment period of 10yrs Reviewed on: 14th January 2026

I have no problems with Shawbrook, keep up the good...

I have no problems with Shawbrook, keep up the good work Reviewed on: 14th January 2026

My husband and I have, over several years, held inve...

My husband and I have, over several years, held investments with Shawbrook Bank. Their ‘reinvestment’ process is very straight forward and their rates are mostly competitive in comparison with other Banks/Building Societies. All secure messages I have sent to Shawbrook via my online account have always been dealt with efficiently and speedily too. Reviewed on: 14th January 2026

Easy to contact with excellent response

Easy to contact with excellent response Reviewed on: 14th January 2026

Very easy to open and manage accounts

Very easy to open and manage accounts Reviewed on: 14th January 2026

The online banking is so easy to use.

The online banking is so easy to use. If we need to telephone we are always treated with respect guided to the answer. Thank you so Reviewed on: 14th January 2026

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