Write a review

Go to business site

Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

View other Shawbrook Bank products

4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

Read all reviews Write a review

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Shawbrook Bank: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Shawbrook Bank Savings reviews (1779)

They answer the telephone.

They answer the telephone. Good interest rate. Reviewed on: 26th February 2024

Good savings

Good return for my money as best interest Reviewed on: 26th February 2024

Competitive Rates and Good Customer Service

I have taken out a couple of one year fixed rate loans with Shawbrook Bank as their interest rate was highly competitive and they offer good customer service. I have taken out several other policies over the years and have had no issues. Reviewed on: 26th February 2024

Found the website easy to use forms to fill in were...

Found the website easy to use forms to fill in were straightforward & when I did need to telephone them my call was answered quickly & my questions answered v satisfactory Reviewed on: 26th February 2024

Shawbrook Bank held the top fixed ISA account for me...

Shawbrook Bank held the top fixed ISA account for me at 5.83% until my old ISA matured. Reviewed on: 26th February 2024

Savings rates are great, consistently in top interes...

Savings rates are great, consistently in top interest rates for easy access Reviewed on: 26th February 2024

Brilliant rates and customer service

Brilliant rates and customer service Reviewed on: 26th February 2024

Always very straightforward and helpful.

Always very straightforward and helpful. Reviewed on: 26th February 2024

I took out an ISA with them, great website and follo...

I took out an ISA with them, great website and follow up customer service Reviewed on: 26th February 2024

I have been with this bank for many years and have n...

I have been with this bank for many years and have never had any probllems with their great customer service team. Reviewed on: 26th February 2024

Do you have a different Shawbrook Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Regular Saver Account
from first direct 4.79 from 133 reviews
Savings
from Moneywise Credit Union 2.60 from 2 reviews
Savings (discontinued)
from Raphaels Bank (inactive company) 5.00 from 1 reviews

Want to see more from Shawbrook Bank?

Loans
from Shawbrook Bank 4.77 from 694 reviews
Mortgages
from Shawbrook Bank 3.15 from 9 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub