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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Easy to use website.

Easy to use website. Good rates of interest. Reviewed on: 26th February 2024

Thank you, Shawbrook

Clear product information, thoughtful customer service, and competitive rates of interest made my first experience of shawbrook bank an excellent one. Thank you. Reviewed on: 26th February 2024

Great service, simple to open a savings account and...

Great service, simple to open a savings account and awesome return on my investments. Reviewed on: 26th February 2024

Shawbrook Bank - A Great For Your Savings To Grow!

I have been saving with Shawbrook Bank for a number of years now, because they continue to give generous saving rates on their ISA's & savings accounts. Their online platform is straightforward to use. My only dislike is their brand colour, which is pink! But don't let that put you off - as the positives far outweigh the negatives! ;-) Reviewed on: 26th February 2024

Great website, tools and service

Slick intuitive website. Confirmation of savings account being open was pretty much immediate. The online portal is super easy to access. Reviewed on: 26th February 2024

A Bank You Can Speak To.

Quick and easy to set up the saving account. We could even speak to a real person who was helpful. Really happy with the service and gave me confidence to set up a saving account. Reviewed on: 26th February 2024

Shawbrooks the best online savings bank

Shawbrook has always offered highly competitive rates on savings whether it be ISA´s or bonds. Their website is clear and simple to navigate. You are kept up to date on the progress of your application to invest at every stage. Security and privacy is excellent. You are not constantly harassed with advertising emails or texts offering you products that you don´t want. On the few occasions that I have needed to contact them by phone their representative have gone above and beyond to resolve any questions or issues that I have Reviewed on: 26th February 2024

Saving with Shawbrook Bank

Easy to set up a savings account with a good interest rate paid monthly. Reviewed on: 26th February 2024

Shawbrook bank give competitive interest rates..

Shawbrook bank give competitive interest rates for my savings. Their communications with me are very good, they let me know when my fixed rate bonds are maturing in plenty of time Reviewed on: 26th February 2024

Wonderful Bank

Great bank, lovely customer service staff! Get the feeling they really care about their customers. Reviewed on: 26th February 2024

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