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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

My experience with Shawbrook Bank has been seamless.

My experience with Shawbrook Bank has been seamless. Online savings facilities are very easy to manage and the bank has been great in explaining the process. Reviewed on: 27th February 2024

Very smooth transaction and some of the best rates a...

Very smooth transaction and some of the best rates available Reviewed on: 27th February 2024

Easy Access brilliant savings account

Easy to set up, easy to use online facility I can view and action transactions easily. Reviewed on: 27th February 2024

Competitive Investment Rates and efficient administr...

Competitive Investment Rates and efficient administration. Easy to use online system without the need to call them. However, on the rare occassion that I have they have always been helpful. Reviewed on: 27th February 2024

Safe with Shawbrook

Seamless online experience, simple process to speak to a person when needed, generally one of the best interest rates for investors, helpful staff. Reviewed on: 27th February 2024

Saving Rates

Best easy access rates by far and well kept up to date with any changes Reviewed on: 27th February 2024

Excellent Easy Access rates.

I had £200k to invest in summer 23, and chose Shawbrook for £80k, Easy Access. The rate was excellent and improved on 3 occasions within a month of opening. Their ease of access to money as I needed it was excellent with next working day transfer. Reviewed on: 27th February 2024

Smooth and trouble-free experience when opening a sa...

Smooth and trouble-free experience when opening a savings account offering an excellent rate. Further communication with the bank has also proved to be efficiently handled with a satisfactory outcome. Reviewed on: 27th February 2024

Competitive Bank.

I was looking for a better savings rate than that offered by the high street banks but with the same level of security. Shawbrook Bank provides that with good customer service too. Reviewed on: 26th February 2024

Shawbrook had the best rate I could find for my cash...

Shawbrook had the best rate I could find for my cash ISA and the entire process was seamless. All done online in a matter of minutes. So impressed that I am probably going to use their 120 day notice saving account in the near future. Reviewed on: 26th February 2024

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