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Skipton Building Society: Savings reviews

Name: Savings
Rating: 4.46 (102 reviews)

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4.50

Based on 102 reviews, last reviewed 12th Jun 2025

70% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

Loyalty is rewarded again and again Constantly offering great rates and products for loyal customers Reviewed on: 12th June 2025

Latest lowest rating:

2

Long standing customer who has had good service up u... Long standing customer who has had good service up until now. I renewed an isa bond which pays the interest monthly to an external account and worked ... Read more Reviewed on: 28th April 2025

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About this product

Skipton Building Society Savings reviews (102)

Review of the Skipton Building Society, Savings:

Could do better

I never really got on with Skipton Building Society. I could not seem to get their online account to work, and I do everything online now so this is a huge annoyance. The staff in my local branch have always been nice and polite though so that is a positive. Unsure whether I'd recommend though, would depend on the person. Reviewed on: 5th July 2017

Rang today to upgrade my cash ISA the young man was...

Rang today to upgrade my cash ISA the young man was very helpful Reviewed on: 21st March 2025

Reply from Skipton Building Society We're delighted to hear that you had a positive experience with our staff member. We appreciate your feedback and are glad that you found their assistance helpful. Thanks - Imogen Response date: 24th March 2025

Man I spoke too could not speak English well and fou...

Man I spoke too could not speak English well and found it.difficult to understand Reviewed on: 21st March 2025

Reply from Skipton Building Society Hi Sue, please could you email us at [email protected] with your details so we can assist further if required - Georgia Response date: 24th March 2025

Very good customer experience in the branch at Keigh...

Very good customer experience in the branch at Keighley Reviewed on: 18th March 2025

Reply from Skipton Building Society Hi Kevin, thanks so much for sharing! 'll be sure to pass on your comments to our Keighley branch team Response date: 19th March 2025

Went to branch last month.

Went to branch last month. Excellent service and advice Reviewed on: 17th March 2025

Reply from Skipton Building Society HI Steven, thanks for sharing your experience. It's great to hear you has a positive experience in branch - Georgia Response date: 18th March 2025

Good rates for loyalty.

Good rates for loyalty and good service over the phone Reviewed on: 17th March 2025

Reply from Skipton Building Society Thank you for your review! Response date: 17th March 2025

Friendly, efficient, to the point without pressure t...

Friendly, efficient, to the point without pressure to make decisions, well informed staff and confident in the process. Reviewed on: 16th March 2025

Reply from Skipton Building Society Hi Graham, thanks for your lovely review! It's great to hear you are confident in our staff. Thanks for sharing! Response date: 17th March 2025

Customer service

My interactions with all the staff at Skipton has been positive. The make me feel important and valued. Reviewed on: 15th March 2025

Reply from Skipton Building Society Hi Patricia, it's great to hear you feel valued by our team. Thank you for sharing! Response date: 16th March 2025

Simple and efficient

Opening a savings account online was very simple and efficient. Initial rates are good compared to market and they offer better rates once established as a member. There are also still branches! Reviewed on: 15th March 2025

Reply from Skipton Building Society Hi Alex, it's great to hear you found our account opening process easy. Thank you for sharing! - Georgia Response date: 16th March 2025

Been with Skipton 3 years very happy

Been with Skipton 3 years very happy Reviewed on: 15th March 2025

Reply from Skipton Building Society Thanks for you 5 * review Les! Response date: 16th March 2025

Good service and one of the few bank/building societ...

Good service and one of the few bank/building societies that still have many branches in towns and cities around the United Kingdom Reviewed on: 15th March 2025

Reply from Skipton Building Society Thank you for sharing Kevin! Response date: 16th March 2025

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